Returns & Exchanges

L’AGENCE accepts returns of unworn, unwashed, and unaltered merchandise with original tags attached within 21 days of the ship date. Items marked as Final Sale are not eligible for return or exchange.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.

3

Package Your Items

Securely pack your merchandise in the original packaging and attach the prepaid shipping label to the outside of the box.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking number for updates on your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing